So I guess I’m getting screwed?
I was on a grandfathered Texter’s Delight plan for $ 14.99 for 1000 messages a month and paying 10 cents a minute. Then a few months back I get notification that the price is dropping to $ 10 for 1000 messages and I still pay 10 cents a minute. Everything is fine until my old Rumor2 died a couple months ago. I switch over to an old flip phone while I decide what to do and everything is fine. I decided I wasn’t ready to move up to a smartphone and raise the price so I decided to buy another Rumor2 off of ebay. I activate it and it’s fine until I try to make a call a few days later and get a message saying I don’t have enough money to make a call. I had plenty of money in my account.
So today I finally get around to calling and first the girl tells me that I have to add $ 10 every 45 days. So I tell her I just added more than that a couple weeks ago. We talk in circles for a few minutes about how I need to add money and I tell her I already did. Then she tells me that my account isn’t eligible to make phone calls and I need to upgrade to at least the $ 35 beyond talk plan. I tell her my phone isn’t even a smartphone so it’s dumb that I should have to do that. So she talks to me like I’m stupid and tells me the same stuff over again so I hang up.
Then I go home and decide to test it and change back to my flip phone and see if I can make calls. No go. So I go online to change my plan to see if I can get it working. I changed it the only decent option for my usage which was a 20 cent per minute plan. But then after I do that, I see I can’t buy a message pack so it seems as if I’m stuck paying 15 cents per text and 25 cents per photo message. To top it off, my phone still won’t make calls.
Is there anything I can do to get my phone back on the plan it was? I was originally thinking of buying a paylo phone directly from VM, but now if I’m paying 15 cents a message, I don’t see the point.
It looks like I may be porting my number away from VM really soon.
Any advice? Thanks.
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